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Refunds and Returns

What is your return policy?

Buyers are responsible for returning any shirts that are defective in original packaging and in new condition within 15 days of the item being received.  You will be refunded 100% for the t shirt. We can only offer a 100% refund for defective orders (photo of item required) because we are a custom print shop and our shirts are made-to-order. Therefore if you have wrongly given us your size or if you order a size, receive that size but are not happy with the fit these are not grounds for a return or if you have changed your mind.  We can take back t shirts that do not fit or you simply want to return with a $7 restocking fee, or $15 fee for Hoodies. Tracking Numbers for Returns Must Be Supplied As Well. T Shirt Czar offers a 100% satisfaction guarantee return policy. 

Return Address: 1154 Warden Avenue Suite 403 Scarborough ON M1R0A1

 

Cancellations: Cancellations must be done within 1 hour  of purchase.

 

Halloween : Full refunds for halloween costume returns must be completed before 10/31

 

Stolen Items: Unfortunately this does happen, but we are not responsible for stolen items. 

 

Shirt Color Change: Any change in shirt color from it's advertised color will not be considered final sale, but will be subject to auto re-stock fee if it is being returned. There will also be no exchanges accepted for a color change. 

 

Quick disclaimer for those of you planning to match this item with your favorite kicks, please keep in mind we create designs that match perfectly on our computer screens BUT graphics can print differently depending on the shirt color as well as the style/material. For this reason we DO NOT guarantee an exact color match. Please consider this before confirming your purchase as we will not grant refunds or exchanges for orders that simply aren't the exact colors you were hoping for.

For a more detailed return policy or more information please contact us by email support@tshirtczar.com and we will gladly provide you with your options as well as the address to which your items should be returned.  Upon receipt, T Shirt Czar will refund your purchase.